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I forgot my password to log on to the members area, what do I do?
If you forget your password for this site, then click the forgot your password link from the secure member login page, enter your registered email address and answer a security question and your password will be emailed to your registered address.
How do I buy iGolf credits?
As a member you can buy iGolf credits buy logging into your account and clicking on the "Top Up Credits" button located at the top of the page. You can also buy iGolf credits at any iGolf member club with your membership card and security password.
How do I unsubscribe from the monthly emails?
At the bottom of every email from iGolf.cc there is a link to allow you to unsubscribe. Alternatively login to edit your profile and unsubscribe from the monthly emails.
My credit card is good, why won't your system accept it?
We only accept Visa, MasterCard, switch and Solo. Please check that your credit card information has been entered correctly. Double-check your card number and expiration date. If that does not work, complete the contact us form [ I assume that if a payment fails we will generate a contact form] and please be sure to include the error message you are receiving.
How do I cancel a booking?
Please check with the club where you have booked to play for their cancellation policy.
Am I the only one who can use my membership card?
You are the only person that can use your card. To use your card you will be asked for 2 digits from your 8 digit pin number. You are however entitled to bring guests.
How often can I play
There is no limit on the number of time you can play. All tee times are subject to availability.
Can I book golf at any course in the UK?
With iGolf.cc you will be able to book tee times at any course that has joined the iGolf scheme. We are constantly adding new courses to the site. However, not all golf courses are signed up to the scheme. If there is a club you would like to play at using your iGolf membership which is not signed up to the scheme, then please let us know.
How do I change my personal details?
If you have previously registered and want to change your details, simply login to account, view and change your personal details.
What will appear on my credit card?
A company called EasyGolf Ltd manages iGolf.cc. Your monthly subscription and any credits you purchase will appear on your credit card statement as a payment to EasyGolf Limited.
Will I receive unsolicited email?
Our system allows permission-based Internet marketing only; sending personalised messages from your registered home club to members. The transmission of unsolicited commercial email is expressly forbidden through our system.
When you register as a member of iGolf you will only receive emails of golf specials from iGolf and your home club. You can easily unsubscribe from receiving these emails at any time by editing your personal preferences in you personal details page.
Our system allows permission-based Internet marketing only; sending personalised messages from your registered home club to members. The transmission of unsolicited commercial email is expressly forbidden through our system.
When you register as a member of iGolf you will only receive emails of golf specials from iGolf and your home club. You can easily unsubscribe from receiving these emails at any time by editing your personal preferences in you personal details page.
Are my details given to anyone else?
No. For further information please read our Privacy Policy.
How secure is the information I give?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. For further information please read our Privacy Policy.
What is SSL?
Secure Sockets Layer, SSL, is sophisticated security technology for creating an encrypted link between a web server and a browser. The link ensures that all data passed between the web server and browser remain private. SSL is an industry standard and is used by millions of websites in the protection of their customers online transactions.
How do I Choose when to play?
Each club decides on what times to offer for peaceful, popular and peak tee times. These are detailed on the clubs page, just click on the button marked 'Check Tee Availability'.
Is there a dress code?
Some courses specify a dress code, please check the course details page. If you are in any doubt please contact the course directly.
How far in advance can I book a tee time?
This will vary for each club listed on the site. Please check the tee booking and cancellation policy on each clubs details page.
How do I make tee time reservations?
All tee times must be booked direct with the club. Contact the club directly to book your tee time on the booking number displayed on the clubs details page.
What information is needed to book a tee time?
Information required when making a booking includes your name, email address, phone number and iGolf membership number.
How do I find out the clubs tee booking and Cancellation Policy?
The club rules and cancellation policy is detailed on each clubs details page.
How do I change a booking?
To add additional players to your booking, please contact the club directly.
What happens if the course has temporary tees or greens?
We endeavour at all times to notify customers of planned changes to the golf course.
However, as bad weather is inevitable during the course of the year golf clubs may either close the golf course or operate temporary tees and greens at their sole discretion.
Golf played on temporary greens and tees is non-refundable and is considered to be an accepted part of playing Winter golf. Equally trolley and buggy bans occur frequently when a course is wet and are determined by those in charge of the golf course.
We endeavour at all times to notify customers of planned changes to the golf course.
However, as bad weather is inevitable during the course of the year golf clubs may either close the golf course or operate temporary tees and greens at their sole discretion.
Golf played on temporary greens and tees is non-refundable and is considered to be an accepted part of playing Winter golf. Equally trolley and buggy bans occur frequently when a course is wet and are determined by those in charge of the golf course.
Will I be contacted if the course is closed?
In the event of marginal weather, unless the golf course is deemed closed, all scheduled play will occur.
It is the golfers responsibility to contact the golf club and confirm if the course is open for play. We encourage you to call ahead if the weather is in question to you.
The phone number for the relevant golf club is included in the booking confirmation email.
Who are EasyGolf Limited?
iGolf.cc is owned and operated by EasyGolf Ltd. EasyGolf Limited is owed and operated by owners of a golf club and a leading internet technology company to provide a new and dynamic way of playing golf and benefiting from special rates at those clubs that wish to offer them.
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